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Completed Evaluation Form
Event Date:Saturday, March 12, 2011
Event Type:Birthday Party
Venue:Unionville Lions Club (Camp Happy Hill) - Unionville, CT
Submitted On:Wednesday, March 23, 2011

Client Satisfaction Survey
Survey Details
Thank you for the opportunity to perform at you event! Your complete satisfaction is our top priority and you feedback is verly valuable to us. We have an employee bonus system that is tied directly to clients satisfaction, so we are hoping you will take a few moments to share with us your thoughts on our performance at your event. If you have feedback that requires immediate attention, please email Rob at rob@volumedjs.com. We hope to serve you again soon!
Why did you decide to hire Volume Entertainment for this event?
Were you in contact (email, phone, or in person) at least 48 hours prior to your event with your lead performer?Yes
No
Did we arrive and setup to allow for your event to begin promptly at the contracted time?Yes
No
Please rate your satisfaction on each of the following components of your experience with us:
Ease of Event Booking/SchedulingCompletely Satisfied
Neutral
Dissatisfied
Pre-Event Planning and CommunicationCompletely Satisfied
Neutral
Dissatisfied
Event Staff appearance and professionalismCompletely Satisfied
Neutral
Dissatisfied
Music SelectionCompletely Satisfied
Neutral
Dissatisfied
Quality/Performance of EquipmentCompletely Satisfied
Neutral
Dissatisfied
Degree of Interaction with GuestsCompletely Satisfied
Neutral
Dissatisfied
ValueCompletely Satisfied
Neutral
Dissatisfied
Overall ExperienceCompletely Satisfied
Neutral
Dissatisfied
Comments
Is there anything we could do to change or improve our service?
If you were to tell someone who was thinking about hiring us for an event like the one you had, what would you say to him or her?
What was the most important factors to you when making your decision to hire Volume Entertainment for this event?
Price
Availability
Music Selection
Equipment/Services Offered
Previous Experience
Discount/Special Rate
May we share your comments for promotional purposes?Yes
No
May we include you as a reference to perspective clients looking to book a similar event?Yes
No
How likely are you to do the following?
Hire us for a future eventDefinitely
Probably Will
Maybe
Probably Won't
Definitely Won't
Recommend Us to Friends and FamilyDefinitely
Probably Will
Maybe
Probably Won't
Definitely Won't
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