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Completed Evaluation Form
Event Date:
Saturday, October 24, 2015
Event Type:
Wedding
Venue:
Testa's Banquet Facility - Southington, CT
Submitted On:
Monday, November 2, 2015
Bride to Bride Survey
Survey
Please answer these questions to the best of your ability regarding Volume Entertainment's performance at your event. Thanks for helping us improve!
COORDINATION SERVICES Volume Entertainment helped our wedding plans flow:
exceptionally well
well
alright
poorly
PROFESSIONALISM Volume Entertainment’s level of professionalism was:
Poor
Average
Above average
Exceptional
COMMUNICATION The quality of Volume Entertainment’s communication was:
Poor
Average
Above average
Exceptional
PLANNING SERVICES Their assistance in our planning process was:
invaluable
very helpful
somewhat helpful
not helpful
not needed
VALUE COMPARISON Compared to similar services, Volume Entertainment delivered:
more than we paid for
exactly what we paid for
less than we paid for
Which other vendors did you meet with before selecting Volume Entertainment? Why did you make that choice?
Non
FAVORITE MOMENT What memory about Volume Entertainment’s service stands out as your favorite?
Flexibility for last minute changes was easily accepted and put in place. Anything we asked for with music was granted.
SUGGESTIONS FOR IMPROVEMENT
None I can think of
Are there any services Volume Entertainment currently DOES NOT offer that you would have been interested in? Please list them.
None I can think of. Karaoke could be the only thing I would add, but you may already be set up for this.
Will you do us a favor? This section is completely optional, but it would really help us out if you write us a testimonial about our services. The more specific and personal, the better.
We chose Volume simply because they were the preferred vendor thru our reception hall. Despite system difficulties as they were in the middle of an office move, they were still professional. Their online system for seating up how the wedding reception would be performed was extremely user friendly and helpful with some of our song selections. The night of our reception we had some big changes to make in our programming and volume easily accepted and coordinated the changes accordingly. I strongly recommend volume for any party needs!!!
May we share your comments for promotional purposes?
Yes
No
May we use you as a reference for future clients?
Yes
No